Privacy Policy

When you sign in, Discord provides your account ID, username, and avatar. When you use Vantic in a community, we hold the data the features need to work: linked gamertags, in-game statistics and events from connected servers, shop and giveaway activity, settings, and audit logs of administrative actions. Server owners additionally provide connection details for their game servers.

We do not read your Discord messages; the bot receives only the commands and interactions sent directly to it. Payments are processed by Stripe, and card details go to Stripe alone. Vantic never receives or stores card numbers.

Game server connection credentials are encrypted at rest with AES-256 and decrypted only inside the service that maintains the server connection. They are never shown back in full, logged, or shared.

Data is used to operate Vantic: running the features a community turns on, delivering purchases, preventing abuse, and improving reliability. We do not sell personal data, and we do not use it for third-party advertising.

Only the processors the platform runs on: Discord (identity and bot APIs), Stripe (payments), hosting and database infrastructure, and, where a community connects one, its game hosting provider. Each receives only what its role requires.

Vantic uses a session cookie to keep you signed in. Sessions expire automatically after inactivity. We do not use advertising or cross-site tracking cookies.

Community data is retained while the community uses Vantic. When a server is removed or a subscription ends, its operational data becomes inactive and is deleted on our cleanup schedule. You can request deletion of your personal data at any time by contacting us; owners can request removal of a community's data in full.

You may request a copy of the personal data we hold about you, ask that it be corrected, or ask that it be deleted. We handle requests in line with the Australian Privacy Principles and, where they apply, the GDPR and other local privacy laws.

Privacy questions and requests: support@vanticrce.com